Frequently Asked Questions

  • Do you offer appointment-only service?

    Yes, we operate by appointment only to ensure personalized, one-on-one service. We're not a traditional retail store but provide private showroom visits along with FaceTime visits for all customers.

  • What's your pricing compared to retail?

    We offer premium pool tables at 50% off retail pricing. We work directly with manufacturers to eliminate retail markups while maintaining tournament-quality craftsmanship.

  • Do you provide a warranty?

    Yes, all our pool tables include a Lifetime Warranty. We also offer a Best Price Guarantee on every table we sell.

  • How long have you been in business?

    We're a family-owned business with over 24 years of experience serving homeowners and businesses in the gaming industry.

  • What type of slate do you use?

    All our tables are built with 1-inch Brazilian slate, K66 gum rubber cushions, and tournament-grade wool felt for professional-quality play performance.

  • Can you move my existing table?

    Yes, we provide expert moving for 3-piece slate and solid-frame tables. We disassemble, transport, and re-install with precision, including re-leveling and felt inspection.

  • Do you serve Phoenix and Scottsdale?

    Yes, we serve customers statewide from our Peoria base, including Phoenix,  Scottsdale, Mesa, Chandler, Gilbert, Glendale, Surprise, Prescott, Sedona, Flagstaff, Tucson, Peoria, Sun City, Cave Creek, Paradise Valley, Arcadia, Queen Creek, Buckeye.

  • Do you offer maintenance services?

    Yes, we provide regular tune-ups, re-leveling, and re-felting services. This is especially recommended after moves or seasonal shifts in Arizona's desert climate.

  • What's included with professional installation?

    Our white-glove installation includes delivery, setup, leveling, slate alignment, and precision pocket fitting using specialized tools for tournament-grade performance.

  • Do you sell pool table accessories?

    Yes, we offer cues, racks, lighting, covers, and game room décor. Accessories are available for pickup or statewide delivery with table purchases.

  • Do you work with commercial venues?

    Yes, we serve both residential and commercial buyers, including bars, lounges, community spaces, and real estate agents throughout Arizona.

  • How much does a pool table cost in Arizona?

    At The Billiard Broker, our pool tables are typically 50% off retail, meaning most customers save thousands of dollars compared to showroom pricing.

  • Do you deliver and install across Arizona?

    Yes. We deliver and professionally install pool tables in Phoenix,  Scottsdale, Mesa, Chandler, Gilbert, Glendale, Surprise, Prescott, Sedona, Flagstaff, Tucson, Peoria, Sun City, Cave Creek, Paradise Valley, Arcadia, Queen Creek, Buckeye as well as additional surrounding areas.

  • Are your pool tables available to purchase now?

    Yes. Every pool table we sell is brand new, customizable, and backed by a warranty.

  • How long does delivery take?

    Most tables are delivered within 3–6 weeks depending on customization and location.

  • Can I customize my pool table?

    Absolutely! You can choose the cloth, stain, finish, and pocket style to perfectly match your home décor.

  • What's the catch?

    We hear all the time 'This is too good to be true.' 

    Our response? No catch. By buying direct from the manufacturer, we elimate all middleman cost.


    The only catch... you do have to tell all of your friends about us. 😉

Questions Directly from Our Customers:

  • Can I get custom pool tables?

    Yes, we create beautiful custom pool tables tailored to your game room. We suggest ideas you hadn't considered while designing exactly what you want.

  • How much can I save?

    You'll get incredible savings at lower prices than any retailer all backed by our best price guarantee. Our direct manufacturer relationships eliminate middleman costs for exceptional value.

  • What if there's an order issue?

    We handle any hiccups immediately and without hassle. Mark personally ensures every customer receives exceptional service from start to finish.

  • Do you provide expert guidance?

    Absolutely. Mark guides you through all details and craftsmanship elements, making sure you understand everything without feeling talked down to or up-sold.

  • Can beginners get quality tables?

    Yes, we make beauty and quality possible within any budget. Even if you know virtually nothing about billiard tables, we'll find your perfect match.

  • How smooth is the buying process?

    The entire process is smooth and enjoyable. We lay everything out for easy selection with knowledgeable, personal service throughout your experience.

  • What about installation quality?

    Our knowledgeable installation team Robert and Ethan provide professional, seamless setup. We take great pride in delivering tables that make rooms come alive.

  • Do you use high-pressure sales?

    Never. We provide expert advice and help you choose the right table without any high-pressure tactics. Our focus is finding what's perfect for you.

  • What styles are available?

    We offer lots of different styles and colors to match any décor. Our selection ensures you'll find the perfect table for your home's aesthetic.

  • Will my table last?

    Yes, our top-quality craftsmanship ensures years of entertainment. Every table is built for durability and brings lasting enjoyment to your family, backed by our lifetime guarantee.