Frequently Asked Questions

  • Do you offer appointment-only service?

    Yes, we operate by appointment only to ensure personalized, one-on-one service. We're not a traditional retail store but provide private showroom visits for all customers.

  • What's your pricing compared to retail?

    We offer premium pool tables at 50% off retail pricing. We work directly with manufacturers to eliminate retail markups while maintaining tournament-quality craftsmanship.

  • Do you provide a warranty?

    Yes, all our pool tables include a Lifetime Warranty. We also offer a Best Price Guarantee on every table we sell.

  • How long have you been in business?

    We're a family-owned business with over 24 years of experience serving Arizona homeowners and businesses from our Peoria location.

  • What type of slate do you use?

    All our tables are built with 1-inch Brazilian slate, K66 gum rubber cushions, and tournament-grade wool felt for professional-quality play performance.

  • Can you move my existing table?

    Yes, we provide expert moving for 3-piece slate and solid-frame tables. We disassemble, transport, and re-install with precision, including re-leveling and felt inspection.

  • Do you serve Phoenix and Scottsdale?

    Yes, we serve customers statewide from our Peoria base, including Phoenix, Scottsdale, Glendale, Sun City, and Cave Creek areas.

  • Do you offer maintenance services?

    Yes, we provide regular tune-ups, re-leveling, and re-felting services. This is especially recommended after moves or seasonal shifts in Arizona's desert climate.

  • What's included with professional installation?

    Our white-glove installation includes delivery, setup, leveling, slate alignment, and precision pocket fitting using specialized tools for tournament-grade performance.

  • Do you sell pool table accessories?

    Yes, we carry cues, racks, lighting, covers, and game room décor. Accessories are available for pickup or statewide delivery with table purchases.

  • Do you work with commercial venues?

    Yes, we serve both residential and commercial buyers, including bars, lounges, community spaces, and real estate agents throughout Arizona.

  • How much does a pool table cost in Arizona?

    At The Billiard Broker, our pool tables are typically 50% off retail, meaning most customers save thousands of dollars compared to showroom pricing.

  • Do you deliver and install across Arizona?

    Yes. We deliver and professionally install pool tables in Phoenix, Tucson, Flagstaff, Prescott, Sedona, and all surrounding areas.

  • Are your pool tables available now?

    Yes. Every pool table we sell is brand new, customizable, and backed by a warranty.

  • How long does delivery take?

    Most tables are delivered within 2–4 weeks depending on customization and location.

  • Can I customize my pool table?

    Absolutely! You can choose the cloth, stain, finish, and pocket style to perfectly match your home décor.