Privacy Policy

The Billiard Broker (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services. By accessing or using our website, you agree to the terms described in this Privacy Policy.

We may collect personal information that you voluntarily provide to us when you contact us, request information, schedule an appointment, or use our services. This information may include your name, email address, phone number, mailing address, service details, and any other information you choose to share. We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages viewed, date and time of visits, referring website addresses, and general website usage data. This information may be collected through cookies or similar tracking technologies.

We use the information we collect to respond to inquiries, provide customer support, schedule consultations and services, process transactions, improve our website and services, communicate with you regarding your requests, maintain business records, comply with legal obligations, and protect against fraud, unauthorized access, or other security concerns. We do not sell personal information.

We may share personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, website hosting providers, or scheduling platforms. We may also disclose information when required to comply with applicable laws, regulations, legal processes, or government requests, or when necessary to protect our rights, property, or safety, or that of others. In the event of a business transfer, such as a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, consistent with applicable law.

Our website may use cookies and similar technologies to enhance functionality, analyze website traffic, and improve user experience. You may adjust your browser settings to refuse cookies; however, some portions of the website may not function properly without them.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. While we take steps to secure your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Depending on your location, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of your data, and the right to opt out of marketing communications. To exercise these rights, you may contact us using the information provided below. If you are a resident of Arizona, we comply with applicable state laws, including data breach notification requirements. In the event of a data security incident involving personal information, we will provide notice as required by law. If applicable under California law, California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion. We do not sell personal information.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites. Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.